Phil is a skilled professional on Collective Employment design and bargaining strategy, drafting claims, Individual Employment Agreements, dispute resolution and personal grievances (including representation at Mediation and the Employment Relations Authority), performance management and disciplinary processes, Company re-engineering, change management, redundancies and restructuring, incident, accident and misconduct investigation, occupational health and safety, SOP assessments and design for continuous improvement, Quality Management to ISO 9002 level and in the implementation of drug and alcohol policies.